Support

Customer Support Center

We're here to help you with any questions or concerns

Live Chat

Our customer service team is available 24/7 to answer your questions and provide assistance.

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Email Support

Send us an email and we'll respond to your inquiry within 24 hours.

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Phone Support

Call our customer service hotline for immediate help and support.

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Help Documentation

Browse our comprehensive help documentation and user guides to find answers quickly.

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Frequently Asked Questions

Select the products you want, click "Add to Cart", proceed to the cart page to review your order, fill in your shipping address and payment method, then click "Submit Order" to complete your purchase.
We accept credit cards, debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods. You can choose the most convenient option at checkout.
Standard shipping typically takes 3-7 business days. Express shipping options are available for faster delivery. Custom or special order items may require additional processing time.
You can return items within 30 days of delivery for a full refund. Items must be unused and in original packaging. We provide free return shipping for defective or incorrect items.
Once your order ships, you'll receive a tracking number via email. You can track your package status in your account under "My Orders" or directly on the carrier's website.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the recipient.

Contact Us

If you have any other questions, feel free to contact us using the information below

info@kogon.uk
+44 07881 618 605
Monday - Friday 9:00 AM - 6:00 PM EST